Recent Why SERVPRO Posts

The SERVPRO Way

3/9/2023 (Permalink)

Fire Damaged Kitchen With SERVPRO Logo SERVPRO is ready to answer the call 24/7/365.

Serving others is at the heart of SERVPRO's vision to be the premier cleaning and restoration company in the world. Whether it's a home or business, SERVPRO knows that the most important job is helping each customer put their life back together.

Our number one goal is returning damaged property and items to preloss condition, doing all we can to help you regain control following a disaster. SERVPRO is dedicated to restoring both the property and the lives of the customers we help...

  • Like it was never dirty
  • Like it never overflowed
  • Like it never caught fire
  • Like it never spilled
  • Like it never smoldered

Whatever the case, with SERVPRO of Spartanburg County, our goal is to make it "Like it never even happened." 

With every flood comes a flood of emotions. It is not uncommon that we meet our customers on their worst day. We know that you had the choice to choose anyone you wanted to help you with your situation, and we take extreme pride in knowing that you chose us! If your home or business experiences a loss, big or small - call us today at 864-576-2430.

Why SERVPRO is Your Preffered Commercial Water Damage Vendor

2/20/2023 (Permalink)

Flooded Coffee Shop IICRC certified water damage restoration professionals.

Flooding and other water damage events in a commercial building often present unique and complex challenges. From figuring out how to remain operational, product loss, and information security, solving these problems requires a flexible company that understands that every water damage event is different. Here at SERVPRO of Spartanbugr County, our team is constantly training to help ensure that we're able to address every water damage as efficiently and effectively as possible.

As IICRC certified water damage restoration professionals, if possible, we have the knowledge necessary to properly contain an area so that you can continue your business's operations safely. If needed, we're able to perform our work after-hours as well. Additionally, we offer contents restoration and are often able to help reduce your losses by drying and cleaning the items damaged in the water, including your important paper documents. Replacing items and building materials can be costly, which is why we always focus on repairing rather than replacing them wherever possible.

In some cases, water damage can span thousands or even hundreds of thousands of feet of building space. We have a large loss division to address these events that are trained in the logistics of restoring large buildings like dorms, hotels, warehouses, and large offices spanning multiple floors. There is truly no job too large for us to handle.

With over three decades in the restoration industry, you can count on SERVPRO of Spartanburg County to make your commercial water damage, "Like it never even happened."

Understanding Your Mold Coverage

4/13/2022 (Permalink)

Understanding Your Mold Protection

You purchase insurance for your home in Spartanburg, South Carolina to protect it and save yourself the cost of repairing damages. Mold issues can lower property value and even make a home almost impossible to sell. Most homeowner’s policies, however, do not cover the services of mold remediation specialists. Even if your policy does offer some type of mold coverage, there is usually a pretty low cap to the amount of your potential payout. Since fungus growth can often be prevented, its presence tends to be seen as more the fault of the homeowner than as a circumstance beyond one’s control.

Mold Prevention

Even if you have mold insurance or a policy that includes mold remediation, you need to be able to prove that you have done everything to prevent the problem from occurring. You can protect your home from mold simply by following some key prevention tips:

  • Check indoor water sources for leaks frequently.
  • Fix problems you find immediately.
  • Lower the humidity of your home.
  • Watch for condensation or standing water.
  • Ventilate bathrooms, laundry rooms and attics appropriately.

Guarding against excess water can inhibit fungus growth and thereby decrease the need for an insurance policy that covers it. Prevention is the best way to protect your home in Spartanburg from damage caused by mold.

Mold Coverage

An extensive mold problem can appear quickly, but there are usually extenuating circumstances that lead up to it, making it difficult to get insurance to cover the cost of remediation. Any problem that could have been foreseen or halted at its early stages is less likely to warrant an adjuster’s approval. If you believe that your mold issue is an exception, it is a good idea to enlist mold remediation technicians to back up your reasoning when the adjuster arrives.

No one likes to see fungus growth in their homes, nor does one like the bad news that it probably won’t be something their insurance covers. With proper prevention techniques or the expert opinion of a certified technician, you may be able to avoid the high out-of-pocket cost of mold remediation.

Why SERVPRO Uses the Latest and Best Technology

3/2/2022 (Permalink)

SERVPRO of Spartanburg has the technology to get the job done!  
The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Spartanburg professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Antimicrobial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

For more information on the services we provide at SERVPRO of Spartanburg, call us at (864)576-2430.

Are Home Mold Testing Kits Accurate?

2/10/2022 (Permalink)

Homeowners may consider using home mold testing kits due to the comparatively low cost of these tests relative to professional testing and analysis. There are several reasons why expert testing is more accurate and useful. Learn more about the shortcomings of DIY mold tests and why it is worth it to seek the services of a certified environmental hygienist or full-service mold restoration company in Spartanburg.


False Positives

Home mold tests vary insensitivity. Many tests are prone to return positive results for several reasons:

  • Mold spores are everywhere
  • Some kits are not properly calibrated
  • Results may be ambiguous

A home mold testing kit may react to the presence of spores without factoring in whether microbial volatile organic compounds are present. These off-gases are released during the active growth cycle of fungi and indicate that mold is actively growing.

Inaccurate Species Identification

Most home mold tests are not precise enough to identify the species of mold. It is not possible to make a positive identification based on color. Black mold or Stachybotrys is actually dark green early in the growth cycle. As there are more than 100,000 known species of mold, lab testing is necessary to obtain an accurate identification.

No Expert Opinions

Environmental hygienists and mold specialists can offer informed opinions throughout the professional testing and remediation process. Insight into the following factors may be helpful:

  • The location of mold growth
  • Potential causes
  • Whether a species of mold is toxigenic

All of these factors will impact the type of cleaning methods and equipment necessary to remediate mold damage. Remediation may be more affordable and successful if expert knowledge is available.

A home mold kit may be affordable in Spartanburg, but it is unlikely to be as accurate as professional testing. Homeowners should put the money they might spend on attempts at DIY mold tests toward expert mold testing and remediation that can fix the problem “Like it never even happened.”

Highly Trained Restoration Specialists

12/1/2021 (Permalink)

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of South Frisco / The Colony and SERVPRO of North Frisco / Prosper / Celina, SERVPRO of Aubrey / Little Elm offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Advanced Technology and Techniques

11/12/2021 (Permalink)

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Tallahassee Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Faster to Any Disaster!

11/10/2021 (Permalink)

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Spartanburg County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7: (864)576-2430

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Spartanburg County arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

We Are Pathogen Cleaning Experts, Too!

4/20/2021 (Permalink)

It has been more than a year since the start of a global pandemic and things have not, and likely will not, return to normal for most people.

In response to the need for sanitized workspaces in facilities that remained open during the quarantine we rolled out our Certified: SERVPRO Cleaned program to help businesses protect their employees and clients. SERVPRO already has 50 years of experience and expertise in biohazard decontamination, pathogen decontamination was a logical step to take in providing our customers with another service they need. Now SERVPRO has provided more than 35,000 pathogen cleanings, nationwide, in the wake of the COVID-19 pandemic. In our Certified: SERVPRO Cleaned program we start by consulting with your business to identify your unique needs. Then we provide the expert, deep cleaning to meet those needs, using EPA-approved, hospital-grade cleaning solutions and adhere to CDC standards. After cleaning we give you a shield to display on your front window to let everyone know your business has been certifiably cleaned.

Our cleaning services are not limited to businesses nor to COVID-19. We are here to help, even if it is a case of the flu in your home!

Call SERVPRO of Spartanburg County today at 864-576-2430 and we will decontaminate your home or business!

We've Got the Credentials

3/9/2021 (Permalink)

SERVPRO of Spartanburg County is dedicated to restoring both the property and the lives of the customers we serve. Our number one goal is returning damaged property and items to preloss condition and helping our customers regain their sense of safety and control in their lives.

SERVPRO of Spartanburg County is IICRC certified. The Institute of Inspection, Cleaning and Restoration Certification sets the standards for the restoration industry. Our technicians receive IICRC training to help our customers in situations ranging from storm and water damage to mold and fire restoration.

Your insurance provider trusts us, too! In the event of an emergency contacting your insurer is part of our response protocols. Within an hour of calling SERVPRO a certified technician will be in contact with you to get information about the loss to your property. Within four hours a team will arrive, trained and equipped, to handle your situation. Our technicians will be taking photos and notes of every step along the way so that we can provide your insurance adjuster with a verbal briefing within eight hours of the loss you experienced.

When disaster strikes, call our experts at SERVPRO!

Why We Are Your Top Choice

2/10/2021 (Permalink)

SERVPRO is backed by over 53 years of residential and commercial restoration experience. SERVPRO Industries, Inc. is an IICRC-approved school to help ensure our training meets and exceeds accepted industry standards That means our customers get the right help from the start. Our customers are our top priority.

We have teams ready to help you 24/7. We know we are helping you on your worst day, so we will help you not only with the damage, but also in the documentation process for your insurance provider. We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates, too!

With SERVPRO the results will be “Like it never even happened.”  864-576-2430

Proactive Cleaning

12/1/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

·         Kitchen/Food Areas

·         Bathrooms

·         Schools/Classrooms

·         Offices

·         Retail Spaces

·         Water Fountains

·         Shelving/Racks

·         Sales Counters

·         Carpets and Rugs

·         Stair Handrails

·         Elevator Cars

·         Playground Equipment

·         Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning!

 If your home or business needs deep cleaning services or fogging , call the experts today – SERVPRO of Spartanburg - 864-576-2430

What Should be Expected When you Contact Us?

11/12/2020 (Permalink)

First and foremost, expect our 24-hour availability! Whether you are calling day or night, weekday or weekends, and even during the holidays, you can always expect to speak with a real person about the emergency you are experiencing. SERVPRO of Spartanburg is the top choice for many insurance agencies. 

Here is what you can expect during the first several hours after contacting SERVPRO of Spartanburg: 

Quick Response - When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, we will begin preparing to address the needs of your client.

Arrive Time - Our technicians can be on-site to begin the restoration process within four hours. This fast response can make the difference if your home or commercial business has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

Inspection/Verbal Briefing - Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. Our team has the ability to let you know in the emergency is claim worthy or not as well. They will provide a verbal briefing so that you are aware of what will happen next. Our team's quick 24-hour response will allow us to begin mitigation as soon as possible to prevent any further damage before we begin work on necessary repairs.

Always feel free to give us a call at (864) 576-2430!

How Does SERVPRO Dry My Home After Flooding?

11/10/2020 (Permalink)

SERVPRO Will Work Hard To Reclaim Your Home From Flood Damage.

Cleanup may seem difficult after floods strike your home in Spartanburg. Flood water removal is nearly impossible without the proper equipment, and water damage mitigation can be just as tough to handle. That is why it is best to contact professionals from SERVPRO who have plenty of experience dealing with these types of situations. 

How Can SERVPRO Dry My Home? 

SERVPRO has extensive experience dealing with flood damage in Spartanburg homes. Our teams arrived equipped with the right tools and training to dry your home. First, we can pump the water out of your home using truck-mounted wet vacs, portable wet vacs, or submersible pumps. Once the water is pumped out, we can use the following equipment to finish the drying process: 

Air movers to dry carpeting, wall cavities, and beneath cabinets. 

Wall Cavity Ventilation System to more efficiently direct air into wall cavities. 

Venting Box Fan (Axial Fans) to move large volumes of air. These fans are more powerful than air movers and can vent odors out of rooms or can spread deodorizing fogs. 

SERVPRO of Spartanburg is here if you are in immediate need of flood damage mitigation. Our teams are on standby 24/7, so call us at (864) 576-2430 to begin the restoration process. 

We are Cleaning Experts

4/23/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Spartanburg County, (864) 576-2430!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

THE SERVPRO WAY

2/15/2020 (Permalink)

Serving others is at the heart of SERVPRO's vision to be the premier cleaning and restoration company in the world. Whether it's a home or business, SERVPRO knows that the most important job is helping each customer put their life back together.

Our number one goal is returning damaged property and items to preloss condition, doing all we can to help you regain control following a disaster. SERVPRO of Spartanburg County is dedicated to restoring both the property and the lives of the customers we help...

  • Like it was never dirty
  • Like it never overflowed
  • Like it never caught fire
  • Like it never spilled
  • Like it never smoldered

Whatever the case, with SERVPRO of Spartanburg, our goal is to make it "Like it never even happened." 

With every flood comes a flood of emotions. Lot's of time we meet our customers on their worst day. We know that you had the choice to chose anyone you wanted to help you with your situation. we take EXTREME pride in knowing that you chose us! If your home or business experiences a loss, big or small.. call us - you'll be happy you did! 

We Choose Us & You Will Too

2/3/2020 (Permalink)

For over 53 years SERVPRO has been a trusted name and the leader in the residential and commercial restoration industry.  With all the competition out there how has SERVPRO continued that trend you ask?  It’s very simple.  Our customers are our top priority.  We know and understand that we meet some of our customers on their worst day.  Their homes or businesses have suffered damaged.  Their safe haven and livelihood have been disrupted. At SERVPRO we understand this and we pride ourselves of getting life back to normal as quickly as possible using various methods.

SERVPRO offers 24/7 Emergency Services with a quick response time.  Fast response times, on a water damage, not only offers our customers peace of mind; it also reduces additional damage.

SERVPRO offers a skilled and certified response team.  They come prepared for any size loss and the knowledge and skill to act quickly.  Above all, our response team comes with a passion for helping those in need. 

SERVPRO uses state of the art equipment which can extract water quickly and dry your home or business thoroughly and successfully. 

With SERVPRO on the job the results will be "Like it never even happened." 

Emergency Damage Process Overview

11/27/2019 (Permalink)

One Hour:

Within one hour from notice of loss, a SERVPRO professional will contact you to arrange for service. You will know help is on the way!

 Four Hours:

Within four hours of loss notification, a SERVPRO professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to damage.

 Detailed Explanation:

A trained, uniformed and equipped SERVPRO professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

 Pre-Testing:

A SERVPRO professional will begin pretesting for restorability, working from the source of the damage outward.

 Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally the adjuster or property manager.

 Cleaning & Restoration:

SERVPRO professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure the property is taken care of right the first time.

 Final Walk-Through:

After the work has been completed, a final walk-through will be conducted to help ensure satisfaction.

When You Need a Quick Response-Call on SERVPRO

11/16/2019 (Permalink)

As a commercial property management professional, your clients and tenants rely on you for efficient day-to-day operations of their property. They also depend on you to protect it. SERVPRO franchise professionals understand there’s no such thing as a small emergency when it can negatively impact occupant safety, revenue loss and business continuity.

 Timely mitigation is key to minimizing damage, business interruptions and recovery costs. You and those who depend on you will appreciate the rapid response, expertise and training that enables your local SERVPRO franchise professional to help get your facility back into operation quickly.

You Can Trust SERVPRO!

Serving America Since 1967

SERVPRO franchise professionals have been helping business owners recover from fire and water damages across North America.

Over 1,700 Franchises in North America

More locations mean faster response. A SERVPRO franchise professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO Call Center Serves Insurance and Property Management Companies and Their Clients

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates, too!

24-Hour Emergency Service

In our business, you need us fast! The sooner we arrive, the better the chance we  reduce the damage and save money. Franchise professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO franchise professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

References

SERVPRO franchise professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident the SERVPRO system is the best system to service your needs.

The SERVPRO Difference

11/11/2019 (Permalink)

The People, Experience, Training and Equipment to make it “Like it never even happened.”

The People

With over 10,000 quality teammates in North America, SERVPRO franchise professionals help you get your business back.

The Training

SERVPRO Industries, Inc. is an IICRC-approved school to help ensure our training meets and exceeds accepted industry standards.

The Experience

SERVPRO is a franchise system with over 45 years of leadership in fire, water, mold and more, cleanup and restoration.

The Equipment

With 5,000,000 square feet of building space housing over 140,000 pieces of equipment, SERVPRO franchise professionals have the resources to help you!

Track Record

With each saved home, with each reopened business and with each satisfied insurance client, SERVPRO’s track record of excellence continues to grow.

Support

From the SERVPRO Call Center to our Large Loss and Storm Response Teams, SERVPRO’s corporate infrastructure provides the support to help put your property on the road to recovery.

Our Highly Trained Restoration Specialists can restore your Spartanburg Home

7/1/2019 (Permalink)

SERVPRO of Spartanburg County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Spartanburg County

SERVPRO of Spartanburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Tips for a great 2019 for our friends in Spartanburg County

2/1/2019 (Permalink)

SERVPRO of Spartanburg County wants you to start the New Year off right by taking some steps to help insure a safe and happy 2019.  Here are some tips that may help!

  1. Do not wait for daylight savings time to check your smoke detector.  All smoke detectors have a manufacturing date on them.  If that date over 10 years old, replace it!  Also if your home has gas or oil heat it is a good idea to invest in a carbon monoxide detector.
  2. What was learned with the Gatlinburg fire is that there is not always time to gather things when an evacuation is required. Keep a pre-packed bag handy with some cash, changes of clothes, medications, copies of important documents, etc. 
  3. Have your family practice fire drills to make sure everyone knows how to escape, what to do and where to meet should a fire occur. 
  4. If you are traveling and will be away for several days, please be sure to turn off the water so you do not come home to any surprises. Also, lower your thermostat but do not turn off the heat if there is a chance of freezing temperatures.
  5. If you are using rubber hoses for the water supply to your washing machine, they need to be replaced every 5 years. Consider using steel braided hoses as they are much more durable than rubber ones.
  6. Periodically check the water supply lines on ice makers and dish washers for signs of wear and replace when needed.
  7. Keep a properly rated fire extinguisher in your kitchen and be sure to have them checked periodically by a professional.
  8. Make sure you know where the critical shutoffs are in your home for main power, water and gas if applicable.

SERVPRO of Spartanburg County wishes you a wonderful and prosperous 2019!!

DIY Home Improvements Tips For Spartanburg County

2/1/2019 (Permalink)

With all of this wet weather we have had it may be a good time to do some projects indoors. Thanks to our friends at AARP, here is a list of 10 indoor home improvement projects to consider! Thanks again for trusting SERVPRO of Spartanburg County

http://www.aarp.org/money/budgeting-saving/info-10-2013/indoor-home-improvement-fixes-photo.html#slide1

SERVPRO of Spartanburg County is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.  Call us at 864.576.2430!

SERVPRO of Spartanburg County is also available for your carpet and tile cleaning needs!! Please call us today for a free consultation and estimate.

Be Aware, Mold Might Be In The Air

2/1/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 864.576.2430

Faster To Any Disaster

11/30/2018 (Permalink)

Fire an water damages are never scheduled, but are you prepared? From a burst pipe in an office building to faulty wiring in an apartment complex- fire and water losses are never planned, but they do occur. 

SERVPRO professionals can manage the damage . We have...

  • Over 40 years of business in the cleanup and restoration industry 
  • More than 1,500 franchises serving 48 states 
  • Detailed communication throughout the cleaning and restoration process helps keep you informed and in control
  • Experience and traning in mitigation damages ranging from sinlge family homes to skyscrapers, and even the Pentagon.

1-4-8 Service Response Guidelines

  • Within one hour from notice of loss, a SERVPRO representative will contact you to arrange for service
  • Within four hours of loss notification, a SERVPRO representative will be on-site to start mitigation services
  • Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person

Quick response is everything. It may help avoid revenue loss for property owners and minimize inconvenience to tenants. Also, restoration services can help resume normal business functions quickly while avoiding costly construction downtime.

Need some restoration services? Call SERVPRO today!

864-576-2430

IICRC Certified Firm

11/16/2018 (Permalink)

SERVPRO of Spartanburg County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Spartanburg County 

SERVPRO of Spartanburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why Choose SERVPRO?

11/16/2018 (Permalink)

Reduce Claims Loss Expense 

Emergency Response

Mitigation requires quick action. The faster SERVPRO can arrive on-site to perform water and smoke cleanup, the better the results, including lower claim costs.

Timely Assignment 

     Service Response Guidelines

  •      Within one hour from notice of loss, SERVPRO will contact your insured to arrange for service 
  • Within four hours of loss notification, SERVPRO will be on-site to start the mitigation process
  • Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the adjuster

Faster Work Completion 

No more waiting days for a contractor to respond when every hour counts. SERVPRO of Spartanburg County is dedicated to providing 24-hour emergency service, 365 days a year.

Why SERVPRO?

SERVPRO professionals arrive quickly and are trained and equipped to help you regain control of your life when disaster strikes.

How To Increase Chances of Preventing Mold

9/21/2018 (Permalink)

An example of where mold can grow.

Prevent Mold By Preventing Moisture

Mold needs 24-48 hours of moisture to start to grow. If an item is wet for more than 24 hours, you are running a high risk of mold growth.

Prevent Water Leaks

Making sure that water leaks are taken care of soon before the moisture build up can cause mold to grow in the affected area. Also condensation can cause moisture.

Reduce Moisture

Mold starts to grow when the humidity level is more that 55%. To prevent high humidity levels, make sure there is proper ventilation throughout the home. Opening windows on a hot day and closing them when it rains is a good way to reduce humidity. In the bathrooms, and exhaust fan will reduce the moisture caused by the steam after a hot shower.

Wet Clothes

A common cause of moisture problems in homes are wet clothes. It is better to hang wet clothes outside if not using a dryer because the water on the wet clothes will evaporate inside the home, which increases the humidity and increases the risk of mold growth. If using a dryer, make sure to exhaust the air outdoors.

Cleaning To Prevent Mold

Mold grows on most organic materials inside a home. Some examples of organic materials include wood, carpet, food, insulation, wallpaper, furniture, leather, etc. Making sure your home is dust and grime free well help prevent mold because mold loves dust. The only way that mold can grow on metal, plastic, or glass is if dust is present. Dusting and vacuuming regularly will help out tremendously.

Sunlight Is Key

Mold loves to grow in dark spaces indoors. Sunlight will reduce the chances of mold growth. Something as simple as opening the curtains throughout the day can help prevent mold from growing indoors.

And lastly, warm humid conditions and mold are best friends. Most mold grows when the temperature hits 70 degrees Fahrenheit, so keeping your home cool will lower the risk of mold growth.

If you have a mold problem, call us at 864-576-2430. 

Our Highly Trained Restoration Specialists can restore your Spartanburg Home

7/2/2018 (Permalink)

SERVPRO of Spartanburg County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Spartanburg County

SERVPRO of Spartanburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

DIY Home Improvement Tips for our friends in Spartanburg County!

2/9/2018 (Permalink)

With all of this wet weather we have had it may be a good time to do some projects indoors. Thanks to our friends at AARP, here is a list of 10 indoor home improvement projects to consider! Thanks again for trusting SERVPRO of Spartanburg County

http://www.aarp.org/money/budgeting-saving/info-10-2013/indoor-home-improvement-fixes-photo.html#slide1

SERVPRO of Spartanburg County is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.  Call us at 864.576.2430!

SERVPRO of Spartanburg County is also available for your carpet and tile cleaning needs!! Please call us today for a free consultation and estimate.

Does Your Spartanburg County Home Have A Mold Problem?

2/9/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 864.576.2430