Recent Posts

Dryer Vent Fire Prevention

10/12/2021 (Permalink)

Dryer Vent Fire Fire happened due to clogged dryer vent line

Did you know that dryer vent fires are the second leading cause of residential fires in the nation? If you’re not regularly servicing your dryer, you run the risk of falling victim to a dryer vent fire. Here are some things to keep in mind to ensure that your dryer keeps the heat inside:

  1. Use a professional installer 
  2. Regularly service your equipment
  3. Keep the surrounding area free of flammable materials 
  4. Clean the lint filter before and after each load of laundry
  5. Use only rigid or flexible metal venting material
  6. Ensure air exhaust vent pipe is unrestricted
  7. Do no overload
  8. Inspect Gas Lines
  9. Use the correct plug and outlet
  10. Never run the dryer when you leave home or are sleeping. 

While these steps are simple to carry out, they are equally crucial in preventing a dryer fire. If you find yourself dealing with the heat outside of the dryer, call SERVPRO of Spartanburg County (864) 576-2430 for our fire and smoke damage restoration services. We’d be glad to help!

Quick Flood Facts

10/8/2021 (Permalink)

Flood Damage A flood can happen and cause damage quicker than you'd think

There is always a potential for flood damage, no matter where you live. According to the American Red Cross, floods cause more damage in the United States every year than any other weather-related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of Spartanburg County. Even minor floods have the potential to cause significant damage. We are faster to ANY size disaster. Let us help you get your life back in order.

Storm Damage

10/7/2021 (Permalink)

It's hard to know what kind of storms will roll in year-round. Storm and flood damage require specialized restoration techniques and equipment. Natural disasters like storms can put pressure on a city's infrastructure and sewage system. In severe cases, this pressure can cause systems to fail and result in flash flooding or road overflow. SERVPRO of Spartanburg operates a 24-hour emergency call line alongside a rapid response unit to help you should you experience property flooding or need emergency repair.

As a standard, we offer our community emergency board-ups as well as industrial-scale water removal equipment like gas-powered pumps and truck-mounted extraction units. We promise to arrange a service within one hour of your call and arrive onsite within just four. As always, you can rely on us to provide qualified technicians to help cleanup and restore your home in an emergency. If you need help with mold remediation after you experience storm damage, we’ll be there to help! 

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated

Have Storm or Flood Damage?
Call Us Today (864) 576-2430

Commercial Vandalism: 3 Do's and Don'ts to Consider Before SERVPRO Arrives

10/7/2021 (Permalink)

Commercial Vandalism Vandalized apartment cleanup at a multi-family property

Vandalism is a damage type that is often over-looked by the typical property owner. This makes it increasingly more difficult to deal with when your commercial building/property is spray painted or damaged. Often attempting to deal with vandalism yourself results in further damage to the exterior of your building. To avoid making any additional damage, SERVPRO of Spartanburg County has a list of things to do (and what NOT to do) until SERVPRO arrives:


  • Hose or wash egg damage from the building exterior as soon as possible.
  • Vacuum glass particles from carpet and upholstery to avoid any injuries.
  • Save containers which could reveal the ingredients of spilled inks, cosmetics, and paints so that SERVPRO knows exactly what products to use.


  • Attempt to remove ink, paint, or cosmetic stains yourself. Stain manipulation could spread or push stain makeup deeper into the affected material.
  • Operate damaged lamps, electronics, or appliances.
  • Discard furniture wood-chips, broken pieces from porcelain, furniture, or art objects.

Bathroom Safety

10/5/2021 (Permalink)

If you have little ones chances are you have or will experience the not so fun joy of a toilet overflowing. With little ones it is usually rubber duckies and whatever item looks fun for them to see going down the drain. If caught quickly this is typically a quick fix but if left unattended a toilet can overflow out of the bowl and to your beautiful bathroom floors. It may seem minor but this could lead to water damage, mold, and possible bio hazard (sewage water). If this happens here are a few steps if you feel it safe you can take on your own:

  1. Confirm what is actually clogging the toilet (toys, toilet paper etc.)
  2. Scoop the water out of the bowl and clean up spillage 
  3. Use a plunger
  4. Use an auger
  5. Purchase a de-clogger
  6. Stop water from flowing into the toilet bowl
  7. Call a professional (if the previous steps do not work you can always call a professional to fix the clog and repair any damage caused)
  8. As always, call SERVPRO of Spartanburg County with any questions at (864) 576-2430! We are here to help.

Water Leak Tips

10/5/2021 (Permalink)

Water leaks are subtle and may go unnoticed until they lead to a larger water damage or water bill!  These tips provided by the Water Damage Defense website will help you to get a handle on your water leaks before they turn into a big mess. Water trapped behind walls or paneling make it an ideal place for mold growth.

  1. Water Bill Checks

Make sure to monitor your water bills. If you notice the bill has a sudden increase, there is a good chance there may be slow leak and to ask your local water company to take a look.

  1. Check Your Meter

Test out your home water usage and meter accuracy. Check your meter and try not using the water in your home for two hours. After the two hours see if the meter has changed this is another indicator of a leak.

  1. Food Dye Trick

To check your toilet for leaks, put a drop of food dye in the tank.  If you see that the colored water is in the toilet bowl in under 15 minutes, you probably have a leak.  (Make sure you flush your toilet a few times after doing this, as to not stain your toilet)

  1. Fix Leaks and Drips Quickly

As soon as you see a leak or drip, make sure you fix it as soon as possible.  These are usually cheap fixes if you catch them at the beginning. Always dry as much as possible to mitigate further damages.

  1. Use Water Leak Alarms

Use water leak alarms as well as automatic water shutoff systems to make sure you catch leaks quickly.

Following these tips and tricks can help you catch sneaky leaks before they become a bigger issue.   Water leak alarms average in price as low as 9.00 – and as high as 200.00.

Planning for Water Damage Control: What You Need To Know

10/5/2021 (Permalink)

What You Should Know About Water Damage Restoration Planning

When homeowners find themselves faced with water from a flood or bursting pipes, they often want to know how long the restoration efforts will take. The answer depends on the extent of the damage, the type of water to invade the home and materials used throughout the affected area. A Spartanburg County water restoration team may tell homeowners to expect the process to take anywhere from two to three days, but to not be surprised if it takes as many as seven. Some factors that affect the time it takes to dry out a home include:

  • The type of water to flood the home
  • The size of the area affected
  • The building materials affected

Type of Water

Clean water is easier to clean up than black water, as the former doesn’t require special Hazmat materials or equipment. If your problems stem from bursting pipes, the solution may be as simple as fixing the pipes and drying out the area. If you do so within 24 to 48 hours, you can prevent mold and bacteria growth as well.

Size of Affected Area

The type of water isn’t the only factor to affect restoration times. The size of area plays a huge part as well. If the size of the affected area is relatively small, less than ten square feet, restoration efforts can take as little as two days, and you may even be able to perform them yourself. However, if your entire ground floor is flooded, it could take several days of professional efforts.

Materials Impacted

If it is just your carpet that is affected, restoration efforts shouldn’t require much of your time at all. However, if your drywall, insulation and/or framing are impacted, you may need to do more than fix a broken pipe. Restoration efforts in the latter instance could take as long as 10 days or more.

Every situation is different, and the water damage caused by bursting pipes could be far more severe than damage from, say, a leaking pipe. Talk to your local SERVPRO of Spartanburg water damage restoration team to learn more about what to expect.

Fire Damage Restoration Tips: What to Do During and After Grease Fires

10/5/2021 (Permalink)

Dealing with a cooking fire is always a stressful experience. Above all, try to keep calm and remember these dos and don’ts for dealing with a grease fire:

1.      Don’t Use Water on a Grease Fire

Unlike most fires, pouring water on a grease fire will make things worse. Instead of extinguishing the flame, the water will scatter the burning oil, spreading the fire.

2.      Don’t Pour Flour or Sugar on Grease Fires

Flour and sugar are flammable, and pouring either on a grease fire only fuels the flames.

3.      Don’t Use a Water-Based Extinguisher

Every kitchen needs a fire extinguisher, but not just any extinguisher. A water-based fire extinguisher will have the same effect as pouring water on a grease fire.

4.      Don’t Carry the Fire Outside

Carrying a pan with a grease fire outside is extremely dangerous. The burning grease may spill, injuring the carrier or spreading the fire to other areas of the home.

How to Correctly Deal with a Grease Fire

1.      Switch Off the Stove

Immediately turn off the stove. If the controls are inaccessible due to the flames, turn off your main gas or power supply.

2.      Use a Metal Lid

Putting a lid over a flaming pan will starve it of oxygen and extinguish the fire. If a metal lid isn’t available, a metal baking sheet will suffice. The lid must completely cover the flames, or they may still have access to oxygen.

Make sure to leave the lid on for at least a couple of minutes to ensure the flames are out. Glass or plastic lids are not suitable substitutes for putting out a cooking fire.

3.      Douse the Flames with Salt or Baking Soda

Pouring salt or baking soda on a flame will smother it. The amount of baking soda or salt needed will depend on the size of the flame. Do not use baking powder or flour in place of baking soda.

4.      Grab a Class B Flame Extinguisher

An Aqueous Film Forming Foam (AFFF) extinguisher that shoots foam or a class B dry fire extinguisher is best for putting out a grease fire. When using the extinguisher, stand back to prevent being hit by hot grease or flames.

When Do You Need a Professional?

If baking soda or a class B chemical fire extinguisher fails to fire, immediately go outside and call the fire department. Once the fire is out and the fire department grants permission to enter the building, call SERVPRO of Spartanburg to begin the clean-up process. 

The fire restoration process generally has a few stages: 

  • Inspection and damage assessment
  • Steps to prevent further damage (tarping any exterior holes, for example)
  • Addressing any water left behind by suppression efforts
  • Removal of any smoke or soot from walls and surfaces
  • Cleaning, repair, and restoration

While waiting for the fire restoration company to arrive, avoid the area of the fire as that may spread soot to other areas. Don’t eat any food from the kitchen and leave the power off. Remember to call your insurance company to begin the claims process. 

How to Prevent Grease Fires

While it’s crucial to know how to handle a grease fire, knowing how to prevent them is also helpful. 

  • Cook with appropriate utensils
  • Never leaving the stove unattended
  • Fry with cooking oils that have a high smoke point, such as canola, peanut, sesame, or sunflower oil
  • Remove moisture from food before placing it in hot oil
  • Have an easily accessible class B fire extinguisher in the kitchen


For clean-up after a grease fire in Spartanburg, contact SERVPRO. SERVPRO of Spartanburg County is a leading provider of fire, water, and storm restoration services, as well as mold remediation and commercial cleaning.

Hurricane & Storm Q&A 2021

10/5/2021 (Permalink)

Hurricane Season is Active Are you prepared in the event of a major storm event? All you have to do is call SERVPRO of Spartanburg County

Q: When does hurricane season begin and end?

A: Hurricane season for the 2021 season began on Saturday, May 22nd, and ends on Tuesday, November 30th.

Q: What are the most and least active months for hurricane season?

A: The least active month is typically May, as the season is just beginning. The most active month is September.

Q: How many hurricanes are predicted for the 2021 season?

A: According to the NOAA, between 3-5 major hurricanes are projected to occur, with an estimated ceiling of 10.

Q: Who do I call if a hurricane impacts my area with significant storm damage?

A: SERVPRO of Spartanburg County, of course! The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard, or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike in or around Spartanburg County. Available 24 hours a day and 365 days a year, SERVPRO of Spartanburg County is prepared for the unpredictable. If you or anyone you know experience damage form a hurricane or major storm, do not hesitate to reach out to your local neighbors here at SERVPRO of Spartanburg County.

One-Stop Shop for the Storm: SERVPRO of Spartanburg County

10/5/2021 (Permalink)

Storm Damage Relief Call SERVPRO of Spartanburg County to the rescue after a major storm impacts your area

Storm damage in South Carolina homes is a common situation that our SERVPRO professionals must address. South Carolina is susceptible to severe storms from the Atlantic Ocean and potentially even the Gulf of Mexico. Properties in the upstate must be prepared for run-ins with hurricanes, tropical storms, tornadoes, damaging winds, and other potentially harmful conditions. Our ability to handle these situations is due to our commitment to the training and growth of our specialists, ensuring that each loss occurred is handled by technicians that can:

  • Extract and properly dry floodwater (WRT – Water Restoration Technician)
    • Clean contaminated areas where they exist (Biohazard Cleaning)
    • Implement air movers and dehumidifiers to maximize efficient drying solutions (ASD – Applied Structural Drying)
    • Prevent microbial growth or address present colonization (AMRT – Applied Microbial Remediation Technician)

Our disaster relief team is an industry leader in the upstate of South Carolina due to our top-tier equipment that gets the job done quickly and correctly. We keep storm trucks stocked with a deep inventory of recovery and mitigation tools, including submersible pumps, engine-driven trash pumps, power washers, air movers, and dehumidifiers.

Our capabilities offer a full-service approach amid a crisis so that our customers do not have to find secondary contractors to handle other aspects of their recovery. We have the skilled professionals to perform board-up and tarping services for your residence amid flood penetration. We can also oversee full-scale reconstruction once mitigation completes – making SERVPRO of Spartanburg County your one-stop shop for all storm damage needs.