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We are the Cleaning Experts

5/28/2020 (Permalink)

Category: Why SERVPRO

SERVPRO is Here to Help your business during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today – [SERVPRO of Spartanburg County, 864-576-2430

We are Cleaning Experts

4/23/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Spartanburg County, (864) 576-2430!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

THE SERVPRO WAY

2/15/2020 (Permalink)

Serving others is at the heart of SERVPRO's vision to be the premier cleaning and restoration company in the world. Whether it's a home or business, SERVPRO knows that the most important job is helping each customer put their life back together.

Our number one goal is returning damaged property and items to preloss condition, doing all we can to help you regain control following a disaster. SERVPRO of Spartanburg County is dedicated to restoring both the property and the lives of the customers we help...

  • Like it was never dirty
  • Like it never overflowed
  • Like it never caught fire
  • Like it never spilled
  • Like it never smoldered

Whatever the case, with SERVPRO of Spartanburg, our goal is to make it "Like it never even happened." 

With every flood comes a flood of emotions. Lot's of time we meet our customers on their worst day. We know that you had the choice to chose anyone you wanted to help you with your situation. we take EXTREME pride in knowing that you chose us! If your home or business experiences a loss, big or small.. call us - you'll be happy you did! 

WHEN WATER INVADES

2/3/2020 (Permalink)

SERVPRO of Spartanburg County specializes in water damage repair and restoration.  We are dedicated to responding immediately to water damages.  A fast response time on a water damage can offer peace of mind and also reduce the chance of additional damages.  Even small water damages have the potential to cause serious structural and indoor air quality issues over time. 

The most common water damage scenarios are flooding caused by leaking appliances, water heaters, plumbing, overflowing toilets, sinks, bathtubs and storms.  If affected by water damage the most important thing to remember is safety first.  Ask yourself,  is it safe to be in the house? Are there any electrical issues?  Remember, water damaged materials can be extremely heavy so avoid any materials over head that are damaged. 

Call SERVPRO for your water damage repair then contact your Insurance Company. SERVPRO will dispatch a skilled and certified team to respond quickly to your damage.  We also work with many Insurance companies as a preferred water damage provider.

Before we arrive, there are a few tips that can reduce the amount of damage during our dispatch. 

  • Shut off the water source if possible
  • Remove excess water by mopping, blotting, or squeegee
  • Place aluminum foil or wood blocks under furniture legs
  • Remove colored rugs from wet carpets
  • Remove books, magazines, or other colored items off wet carpets

Upon arrival, leave everything else to us.  We will care for your home as if it were our own.  SERVPRO of Spartanburg County will work with your insurance company and help make it “Like it never even happened”

We Choose Us & You Will Too

2/3/2020 (Permalink)

For over 53 years SERVPRO has been a trusted name and the leader in the residential and commercial restoration industry.  With all the competition out there how has SERVPRO continued that trend you ask?  It’s very simple.  Our customers are our top priority.  We know and understand that we meet some of our customers on their worst day.  Their homes or businesses have suffered damaged.  Their safe haven and livelihood have been disrupted. At SERVPRO we understand this and we pride ourselves of getting life back to normal as quickly as possible using various methods.

SERVPRO offers 24/7 Emergency Services with a quick response time.  Fast response times, on a water damage, not only offers our customers peace of mind; it also reduces additional damage.

SERVPRO offers a skilled and certified response team.  They come prepared for any size loss and the knowledge and skill to act quickly.  Above all, our response team comes with a passion for helping those in need. 

SERVPRO uses state of the art equipment which can extract water quickly and dry your home or business thoroughly and successfully. 

With SERVPRO on the job the results will be "Like it never even happened." 

NOT JUST YOUR AVERAGE STORM

2/3/2020 (Permalink)

In the restoration industry many Storm events can be a big ordeal for local franchises. A lot of times when storm is brought up many think of hurricanes, heavy sweeping rainstorms and arctic blast. Most of the time these events can be forecast ahead of time allowing for many Franchises to prepare trucks, stage equipment and map deployment routes.

But what about the unpredictable events? Living in the South this can be an all too common occurrence. April showers can lead to unprecedented rain totals causing basement and sub surface living quarters to flood. Those hot August days can bring monsoon type 5 o’clock storms with damaging blowing rain along with tree limbs crashing down and toppling trees instantly wreaking havoc on homes and businesses faster than a lightning strike. Before you know it, here comes Autumn. Warm temperatures begin to exit and mix with the incoming cold air leading to what many in our region are familiar with,  the microburstm, that can have tornado like force and strike as fast as it disappears damaging roofs and other structural pieces.

These phenomena are scenarios that your local SERVPRO of Spartanburg train and always prepare for . We are constantly keeping multiple trucks stocked and ready to respond for emergency services twenty-four hours a day seven day a week.  We make sure that any equipment that is not kept on a vehicle,  is easily accessible to load on the appropriate truck. SERVPRO is always checking and rechecking that all equipment is in working and fully functional condition.

Last but not least SERVPRO of Spartanburg is constantly keeping open lines of communication with neighboring franchises in case of mass influx of damage to the Spartanburg community to help those in need of assistance.

To our fellow neighbors in our beautiful community, Spartanburg county, please know that here at SERVPRO we are #oneteam and we are #heretohelp

Emergency Damage Process Overview

11/27/2019 (Permalink)

One Hour:

Within one hour from notice of loss, a SERVPRO professional will contact you to arrange for service. You will know help is on the way!

 Four Hours:

Within four hours of loss notification, a SERVPRO professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to damage.

 Detailed Explanation:

A trained, uniformed and equipped SERVPRO professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

 Pre-Testing:

A SERVPRO professional will begin pretesting for restorability, working from the source of the damage outward.

 Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally the adjuster or property manager.

 Cleaning & Restoration:

SERVPRO professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure the property is taken care of right the first time.

 Final Walk-Through:

After the work has been completed, a final walk-through will be conducted to help ensure satisfaction.

When You Need a Quick Response-Call on SERVPRO

11/16/2019 (Permalink)

As a commercial property management professional, your clients and tenants rely on you for efficient day-to-day operations of their property. They also depend on you to protect it. SERVPRO franchise professionals understand there’s no such thing as a small emergency when it can negatively impact occupant safety, revenue loss and business continuity.

 Timely mitigation is key to minimizing damage, business interruptions and recovery costs. You and those who depend on you will appreciate the rapid response, expertise and training that enables your local SERVPRO franchise professional to help get your facility back into operation quickly.

You Can Trust SERVPRO!

Serving America Since 1967

SERVPRO franchise professionals have been helping business owners recover from fire and water damages across North America.

Over 1,700 Franchises in North America

More locations mean faster response. A SERVPRO franchise professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO Call Center Serves Insurance and Property Management Companies and Their Clients

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates, too!

24-Hour Emergency Service

In our business, you need us fast! The sooner we arrive, the better the chance we  reduce the damage and save money. Franchise professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO franchise professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

References

SERVPRO franchise professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident the SERVPRO system is the best system to service your needs.

The SERVPRO Difference

11/11/2019 (Permalink)

The People, Experience, Training and Equipment to make it “Like it never even happened.”

The People

With over 10,000 quality teammates in North America, SERVPRO franchise professionals help you get your business back.

The Training

SERVPRO Industries, Inc. is an IICRC-approved school to help ensure our training meets and exceeds accepted industry standards.

The Experience

SERVPRO is a franchise system with over 45 years of leadership in fire, water, mold and more, cleanup and restoration.

The Equipment

With 5,000,000 square feet of building space housing over 140,000 pieces of equipment, SERVPRO franchise professionals have the resources to help you!

Track Record

With each saved home, with each reopened business and with each satisfied insurance client, SERVPRO’s track record of excellence continues to grow.

Support

From the SERVPRO Call Center to our Large Loss and Storm Response Teams, SERVPRO’s corporate infrastructure provides the support to help put your property on the road to recovery.

Vandalism Damage: SERVPRO is Always Here To Help

10/19/2019 (Permalink)

Vandalized building with graffiti all over the wall. Vandalized building.

Vandalism Damage

Seeing your business vandalized is something no one wants to experience. It is something that one cannot really control but, in an event of vandalization to your business follow these tips and contact a professional to take care of it for you.

Do:

  • Hose or wash egg damage from building exterior as soon as possible.
  • Vacuum glass particles from carpets and upholstery.
  • Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

Don’t:

  • Attempt to remove ink, paint, or cosmetic stains.
  • Operate damaged lamps or appliances.
  • Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

SERVPRO of Spartanburg County would be more than happy to help you clean up the mess and make your building “Like it never even happened.”

Give us a call! 864.576.2430